Member for Cootamundra Steph Cooke said the new Bushfire Customer Care Program, delivered by Service NSW, will simplify the application process for those impacted by bushfires.

"These bushfires have devastated communities and livelihoods. People's lives are already stressful enough, which is why we have created this new service to cut through red tape and help people get the support they need as quickly as possible," she said.

"This service will also meet another emerging need, by matching people with the many charities which have raised money from generous Australians."

The Customer Care specialists will operate like case managers and connect bushfire affected customers with services and support information including accommodation advice, Relevant charitable services, mental health and wellbeing services, support for businesses, clean-up services, financial assistance, insurance and legal support, replacing lost ID, and volunteer RFS and SES payments.

To connect with a Customer Care specialist call Service NSW between 7am and 7pm on 13 77 88. The Contact Centre hours have been extended to include weekends while communities recover.